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Customer Care

Technical Service

Keeping in mind, to supply superior & consistent quality, we at AI established Quality Assurance System. Our QC & R&D laboratory is well equipped to identify colorants & committed to the objective of matching the exact shade requirement & provides customized color matches. We can develop specific & distinctive shades to help producers and formulators achieve their desired vision. Moreover our application specialists are available to work directly with our esteemed customers for any technical service with respect to color requirements. Our labs provide data by utilizing UV and IR spectrophotometer for Color Formulation, Test stability, Washing, Light Fastness, de dusting property, solubility & insolubility.

Sales Policy

Price Policy – Price of the product depends upon the volume (quantity) of order & credit period of payment terms.

Marketing and Logistics – We try to manage best possible supply chain for on time delivery of material in safe condition. Orders on CIF basis are scheduled as per customer’s requirement using the first available fastest vessel to the loading port with least transit time to the destination port.

Orders on FOB basis are scheduled as per customer’s requirement using the fast local transportation services from our factory to the loading port

Packing Facility

We have specially trained staff & dedicated equipments in our packing department to make sure our clients` get goods in finest packed conditions. We offer Packing of 25Kgs to 900Kgs, in HDPE Carboys, MS Drums, Corrugated Boxes, Jumbo bags & also HDPE woven bags in non Pallet or in certified wooden Pallet or in Plastic Pallet as per customer instruction. It’s precisely why our clients can trust us to deliver the economical & qualitative dyestuff, “JUST IN TIME”. .

Switch B/L System

We do direct shipment to the desired destination, Branch or end user of your choice with a promise to keep original shipper’s name undisclosed

Insurance

Unless otherwise agreed upon in advance, the seller will insure the goods, for the damage in the transportation under the seller’s open policy.

Pest Resistance

Wooden materials used in the packing are fumigated under STD ISPM 15 condition before final packing and the certificate is provided..

Quality

Quality of any product is guaranteed to meet the pre approved standards by the customer..

Supply Chain Management

Our internal system also makes it possible to coordinate with a single person throughout the multiple interfaces required to fulfill an order with customer ease & comfort.

Customer Care

Richa Agrawal

Contact No- +91 079 4008 2962 | +91 079 4008 2963 | +91 079 4008 2967

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